How data and mobile technology is transforming retail associate performance
In this white paper, you'll discover how Samsung mobile devices can unlock a variety of possibilities to help retail associates improve the customer experience. Be sure to check it out to learn more.
How does mobile technology enhance retail associate performance?
Mobile technology empowers retail associates by providing them with real-time access to essential data such as product information, inventory locations, and customer preferences. This access allows associates to deliver personalized service, locate items quickly, and streamline transactions, ultimately enhancing the customer experience. Research indicates that retailers utilizing mobile sales tools experience 77% higher sales growth compared to those that do not.
What are the benefits of mobile POS systems in retail?
Mobile POS systems allow associates to complete transactions anywhere in the store, reducing wait times and improving customer satisfaction. Retailers that effectively deploy mobile POS see an average sales increase of 92% compared to those that do not. This flexibility not only enhances the shopping experience but also enables retailers to optimize labor by transforming cashiers into sales associates.
How can mobile devices improve inventory management?
Mobile devices enhance inventory management by providing associates with the ability to receive, audit, and replenish stock in real time. This leads to improved accuracy and efficiency in inventory processes. Studies show that the average retail store's inventory accuracy is only 65%, but mobile technology can help boost in-stock positions and reduce the likelihood of customers turning to competitors when items are out of stock.
How data and mobile technology is transforming retail associate performance
published by DML-KKC Companies
DML-KKC Companies, LLC, a renowned technology firm, provides top-tier services such as personalized email marketing, seamless marketing automation, robust visitor tracking, and strategically designed landing pages. The company prides itself in helping clients increase audience engagement, streamline operations, and drive business growth by facilitating meaningful customer interactions and providing remarkable online experiences.